Tag Archives: translation agency

The Importance of Translating Safety Information For Your Employees

Ensuring a safe work environment for employees is crucial for any business. Both safety signs and manuals play an important role in helping to maintain safety standards across the board for your company. While having these safety signs and manuals available in English is imperative for your employees who speak English as their first language, translating them into languages other employees may also speak natively will help your business avoid machine malfunctions, injuries, and potential lawsuits. Here are just a few reasons why translating signage and manuals could save your company money and give you peace of mind.

1. It ensures the safety of your employees and visitors.

The primary function for both safety signs and manuals is to ensure both employees and visitors alike are aware of any possible dangers and hazards associated with a particular machine or area within your company, thus preventing injury or machine failure. If any of your employees or plant visitors speak a language other than English as their primary language, having manuals and signage properly and professionally translated is of vital importance in order to ensure they are provided with the same level of safety standards as your English-speaking employees and visitors. An injury in the workplace can easily result in a lawsuit for your company if the person who was injured could not understand a manual for a machine or signage related to safety in the workplace.

2. It prevents pricy avoidable machine repair costs.

If an employee is unable to fully understand the operating manual for a particular machine he or she is working on, it could result in an otherwise avoidable machine malfunction if the employee does not use the machine as intended. The machine could also either become damaged or damage the surrounding workspace. Even an employee with a good grasp of English in a typical situation may struggle with some of the more technical vocabulary in machinery operating manuals. Having the manuals available in his or her native language will help eliminate repair costs, thus saving you money in the long term, since the employee is much more likely to fully understand the steps necessary to properly use the machine.

3. It will attract a wider pool of skilled workers and improve the morale of those who already work for you.

If your company is not known for having training and/or safety information available in an applicant’s native language, a highly skilled individual may decide not to apply for fear of not being able to perform the work competently. This means your company could lose out on a number of skilled workers who would otherwise be a very valuable asset in the workplace. Likewise, employees who feel valued are more likely to remain at a company. If workers feel frustrated by not being able to understand some of the safety requirements for their job, then the turnover rate for these workers will likely also be higher.

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Having signage and materials available in more than one language could prove highly beneficial for your company. However, it is equally important to ensure that these are translated professionally and correctly. Even a slight error could result in employee/visitor injury or damage to your machines. If you are interested in learning more about translating your safety signage and materials, please let us know – we are happy to help!

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ATS Client Feature: Big Ass Solutions and Haiku Home

We’re back with another ATS Client Feature for you! Each month we are sharing about some of our favorite translation and interpreting clients. This month we’re excited to feature one of our most clever clients, Big Ass Solutions. You may have spotted one of their fans at your favorite local eatery, or even on an episode of Fixer Upper. They know how to keep things interesting, and we know you’ll enjoy learning about what they do!

BAS Logo

Big Ass Solutions has been in the fan industry since 1999. The company got their start as Big Ass Fans, but the research-driven company has since expanded to include Big Ass Light and Haiku Home divisions. Because of their commitment to continued innovation and improvement, they now have products and customers all over the world. That’s why Big Ass Solutions has been coming to us over the years to translate various installation guides, user manuals, and promotional materials into many different languages!

Special thanks to Big Ass Solutions for being one of our ATS featured clients! Stay tuned to learn about our other translation and interpreting clients. We can’t wait to share them with you! If you would like us to feature you in this series, please contact us and let us know.

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Filed under ATS News, Client Feature

Preparing your Project for Translation: A Checklist

Ensuring your project or document is translated correctly is of great importance to us at ATS, and we are always happy to work with you to ensure that the end result is the best fit for your brand and company. Since we know how valuable your time is, we have created a checklist to help speed the process along for you. The more we know about your project from the beginning, the faster and easier it will be to assemble the correct team of translators and editors to make your project a success!

Checklist

  • Which languages are we working with? Determine the source language (the language the document is in before translation), as well as which language(s) you will be translating the document into (the target language(s)).
  • Who is the target audience? If the readers will be from a certain area or region, let us know. There are often different dialects of the same language, so knowing who will be reading the text is helpful if it’s intended for a specific audience!
  • What type of document are you translating? It’s important to know what type of translation we will be handling for you. We will have different teams handle legal documents as opposed to marketing materials or medical release forms, for example. A brief description of the type of document or file is helpful to ensure we get the right team on board for your project.
  • What file formats do you prefer to work in?g. PDF, Word, .mp3, In Design, etc. If you have a copy of the source text ready and available when you request the quote, that’s even better! Please let us know what format(s) you would like to receive back from us once the translated file is ready.
  • What is your deadline for the translation? If you are on a tight deadline, be sure to mention this. We’ll gladly begin working with our team of translators and editors to see what their availability is and also determine if any rush fees would be applicable.
  • Will you need Desktop Publishing (DTP) or special formatting, or will this be done in-house? ATS is glad to offer assistance with DTP and formatting if required. If you’re unsure if you’ll need to be quoted for this step, just ask. We’re happy to take a look!

No matter where you are in the process, know that we are always glad to assist you along the way. If you have any specific questions at all, please don’t hesitate to contact us! You can also request a quote directly from our website or email us at freequote@accessibletranslations.com if you prefer.

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Filed under Customer Service, Translation Services

Get to Know the ATS Staff!

Each day this week we’ve shared how each of us at Accessible Translation Solutions (ATS) has come to work in the translation and interpreting industry. We hope this will allow you to get to know us a little better!

Headshot_StephanieStephanie Lockman,
Translation Project Manager

While in graduate school at the University of Louisville (UofL) to obtain my M.A. in Spanish, I realized that I preferred the courses on translation more than any others. That same year, UofL began offering a Graduate Certificate in Translation, which was perfect for me!

In order to finish my coursework for the certificate, I needed to complete an internship in the translation industry. My adviser put me in touch with Madalena to help serve as a Project Manager for Accessible Translation Solutions. My internship was finished in 2013, and I’m happy to have had the opportunity to continue working for ATS over the past 4 years!

 

Marvella_head shotMarvella Duarte Coon,
Project + Vendor Manager

I started interpreting at the Findlay Court House while I was a student at the university, approximately 15 years ago. It was a rewarding experience because I helped people to communicate and understand their legal rights and life changes that they were going to experience. Then, a friend told me about Madalena and ATS. I was excited to get back into this industry, because I wanted to be part of a great company and continue helping others. I did some translations that gave me the opportunity to use my native language, Spanish, and work on interesting projects. I am a PM and enjoy seeking the best linguists around the world who can help us fulfill communication needs for our clients.

 

Foto_22May17André Zampaulo, Linguist + Consultant
Languages have always fascinated me. From Portuguese grammar classes in elementary school to learning Spanish, English, German, and French as foreign languages when I was young, I always knew I wanted to study and work with languages. In college, I decided to pursue a bachelor’s degree in Translation Studies, specializing in English, Spanish, and Portuguese. Having formal education and training in translation has helped me not only to become a better translator and be part of an exciting community, but also—and, perhaps more importantly—to reflect upon it as a linguistic, sociocultural, and commercial endeavor. As a linguist and consultant for ATS, I am very proud to contribute to the success of the company in delivering translation and interpreting services of the highest quality to our clients while also implementing best practices that help shape our industry.

Headshot_Madalena_Sanchez_ZampauloMadalena Sánchez Zampaulo,
Owner + CEO

My career in translation ultimately progressed from interpreter to project manager to translator to business owner. A local translation agency hired me as the interpreting project manager just as I was finishing my graduate degree at the University of Louisville (UofL). I was able to work directly with interpreters we contracted for various assignments in many languages, and I couldn’t get enough. After moving from Louisville to Columbus, Ohio, I began translating for agencies and direct clients, and in 2010, I opened Accessible Translation Solutions (ATS). This work is the most rewarding work I could ever ask for. I look back at the past 10 years and how my roles have shifted along the spectrum in this industry, and I remain humbled and thankful for the opportunities I’ve received and for the clients we serve day in and day out. No two days are the same. No two clients’ projects are the same. These are the things that keep me motivated and inspired to continue to lead ATS as the agency our clients trust with their customers, with their patients, with their employees and with their brands.

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Filed under Customer Service, Interpreter Services, Translation Industry News, Translation Services

It’s our birthday! And we thank you!

Today, May 10, 2017, Accessible Translation Solutions (ATS) turns 7! And we would like to dedicate our birthday to our amazing customers. Without YOU, we couldn’t do what we do each day. We love serving you, and we look forward to continuing to serve you with our best work for many years to come!

In recognition of this milestone, we’d like to take some time to thank you personally.

I am beyond thankful for the work we do each day, and I love how each of our clients and their projects are unique and exciting. It is truly a pleasure to collaborate with people who are just as passionate about their work as I am about mine. I cannot thank you all enough. ~ Madalena

I am beyond thankful for the work we do each day, and I love how each of our clients and their projects are unique and exciting. It is truly a pleasure to collaborate with people who are just as passionate about their work as I am about mine. I cannot thank you all enough.
~ Madalena

I love knowing that the work we do is making a positive impact for each and every client and adding value to their business. ~ Stephanie

I love knowing that the work we do is making a positive impact for each and every client and adding value to their business.
~ Stephanie

I am grateful to be part of Accessible Translation Solutions because it gives me the opportunity to find the best linguists around the world who help us translate and understand the important things people need to communicate. ~ Marvella

I am grateful to be part of Accessible Translation Solutions because it gives me the opportunity to find the best linguists around the world who help us translate and understand the important things people need to communicate.
~ Marvella

We have some exciting things coming up for you, including:

  • a new referral program, which will provide you with great value for you and your business when you refer others to your favorite language service provider (*wink*);
  • a free e-book that will be made exclusively for our customers; and
  • a new service we know you’ll want to be a part of.

So, please stay tuned! And again, thank you from the bottom of our hearts. We love serving you as our customers.

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Filed under ATS News, Interpreter Services, Translation Services